How long will it take to receive my order?

Typically, it takes 3-5 business days to receive your order. We're doing our best to deliver it promptly for you.

How to track my order?

You can track your order using your order number or tracking number provided in your shipping confirmation email. Click on Track navigation or Chat with us.

Do you ship internationally?

Yes, we do ship internationally. The shipping fee may vary depending on your location.

Do you offer free shipping?

Shipping fees vary by location and order value. Shipping cost will be calculated at checkout.

What is your return policy?

Returns are accepted within 30 days of delivery if the item is unused, in new condition, and includes its original packaging and accessories. Damage or other issues must be reported within 48 hours of delivery. Customers pay return shipping for non-defective returns, which are subject to a 25% restocking fee. We cover return shipping for defective, damaged, or incorrect items, and the restocking fee is waived. Read the full return and refund policy.

Can I exchange an item?

You can exchange an item with a higher-price item or the same item with a different size. See our policy page for details.

Can I cancel or change my order?

Orders may be canceled before shipment for a full refund. Once shipped, cancellations are not possible.

What payment methods do you accept?

We accept major credit cards (Visa, Mastercard, American Express) as well as Shop Pay, Apple Pay, Google Pay.

Do you accept store credit?

We accept store credit as a payment method.

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Free Shipping on Most Orders Within the Continental U.S.

•

30-Day Returns

•

Built for Every Season

•

Outdoor Living, Done Right

•

(262) 829-7629

•

Free Shipping on Most Orders Within the Continental U.S.

•

30-Day Returns

•

Built for Every Season

•

Outdoor Living, Done Right

•

(262) 829-7629

•

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